1. Preparing your smartphone

1.1. Download and install the app

Download the latest version of the app from the Apple App Store® or Google PlayTM by typing Tendr Care Hub. You can also use your phone to scan the QR code above.

1.2. Complete the sign up

Create your account by entering your email address and setting a password to give you access to the app, then press Sign up. Enter your personal information and select Save.

1.3. Now you should be in the home screen

Press Add device and follow the on-screen steps. The app will guide you to complete the configuration

2. Prepare your device for pairing

2.1. Remove the protective film on the device

2.2. Plug in the temperature sensor

Plug in the temperature sensor included in the accessories box. The temperature port is located on the rear of the device.

2.3. Connect to a power source

Select your country’s power adaptor and use the USB cable to plug it into the device. Then plug the adaptor into a power outlet. The LED ambient light will change colour and then remain solid yellow.

3. Pairing your smartphone to the device

3.1. Input the Wi-Fi network information

The app will recognise the Wi-Fi network your smartphone is connected to. Enter the Wi-Fi password in the section below the network name.

Note: the Care Hub will only work on the 2.4GHz band. Make sure your phone is also connected to this network.

3.2. Connect the device to your Wi-Fi network

Place your smartphone next to the device and press the Beep button on the app. Wait a few seconds, the device will say ‘Connecting’. Press the OK button on the app and the LED will change to flashing yellow.

Note: Holding the smartphone too far away from the device, entering the wrong password or if the WiFi network signal is weak, could result in unsuccessful pairing. If so, you may need to power up or RESET the device to try again.

3.3. Connection successful

Once the connection is completed the device LED will start flashing green, indicating that you are watching the video stream with the app.